Know what each document proves
Your booking, payment, tax and custody records serve different purposes.
Four records, four questions
| Record | What it establishes |
|---|---|
| Booking confirmation | The agreed supplier, service, price and references |
| Payment acknowledgment | The payment the supplier has verified and allocated |
| Tax invoice | The applicable transaction document issued by the right entity |
| Collection receipt | The boxes physically handed over and recorded condition |
Keep the identifiers connected
A booking can include several boxes. The collection receipt should identify each one, while the payment record should connect to the correct booking. A later delivery acknowledgment should be traceable to the same physical box.
Check changes in writing
If a box is added, a price changes or a payment remains unallocated, ask for an updated record. Keep earlier versions where they explain what changed. A social-message screenshot is useful context but should not replace the supplier’s actual transaction and handover records.