Find your way.
Find TulayBox’s launch information, locations, guides, help and policies.
TulayBox
- Home
- A bridge to home.
- A clearer journey for every box.
- Trust starts with clear information.
- Service updates
- Know what each document proves
- A record at every handover
- Partners and credentials
- Booking a box
- Payments and payment status
- Receipts and invoices
- Collection questions
- Understanding tracking
- Delivery questions
- Cancellation and refund questions
- If a box is lost or damaged
- Account and sign-in help
- Referral questions
- Partner with TulayBox
- Collection-agent enquiries
- Country-partner enquiries
- Community partnerships
- Raise a concern
- Customer feedback, when we have earned it
- Booking preparation
- Track a box
- Launch updates
- Contact
- Help
Locations
- Where are you sending from?
- Balikbayan boxes from Türkiye
- Sending a balikbayan box from Istanbul
- Sending a balikbayan box from Ankara
- Sending a balikbayan box from İzmir
- Sending a balikbayan box from Antalya
- Sending a balikbayan box from Muğla
- Sending a balikbayan box from Fethiye
- Sending a balikbayan box from Bodrum
- Sending a balikbayan box from Marmaris
- Sending a balikbayan box from Bursa
- Balikbayan boxes from United States
- Sending a balikbayan box from Miami
- Sending a balikbayan box from Los Angeles
- Sending a balikbayan box from New York
- Balikbayan boxes from United Kingdom
- Sending a balikbayan box from London
- Sending a balikbayan box from Manchester
- Balikbayan boxes from United Arab Emirates
- Sending a balikbayan box from Dubai
- Sending a balikbayan box from Abu Dhabi
- Balikbayan boxes from Japan
- Sending a balikbayan box from Tokyo
- Sending a balikbayan box from Osaka
- Balikbayan boxes from Canada
- Sending a balikbayan box from Toronto
- Sending a balikbayan box from Vancouver
- Balikbayan boxes from Germany
- Balikbayan boxes from Australia
- Sending to the Philippines
- A clear address. A better handover.
- Box delivery planning for Metro Manila
- Box delivery planning for Luzon
- Box delivery planning for Visayas
- Box delivery planning for Mindanao
Guides
- What not to pack in a balikbayan box
- What is a balikbayan box?
- How to pack your first balikbayan box
- How to choose a balikbayan box service
- Box sizes, measurements and packed weight
- Customs and declarations for your box
- Cargo insurance and carrier liability
- Staying connected with family while living abroad
- Using an eSIM when travelling between countries
- How to compare money transfers to the Philippines
- Using Wise from Türkiye: what to check
- GCash and family payments: a planning checklist
- Shipping from Türkiye to the Philippines: a planning checklist
- Shipping from United States to the Philippines: a planning checklist
- Shipping from United Kingdom to the Philippines: a planning checklist
- Shipping from United Arab Emirates to the Philippines: a planning checklist
- Shipping from Japan to the Philippines: a planning checklist
- Shipping from Canada to the Philippines: a planning checklist
- Practical guides for sending home
Blog
- Introducing TulayBox: a bridge to home
- Why every box needs its own reference
- Receipts are part of the service
- Plan the box together, even when you live apart
- What a useful shipping update should tell you
- Building a network, one route at a time
- Stories, ideas and the road ahead
- Company news
- Community
- Behind the scenes
- TulayBox editorial team
Policies
- Partner and referral disclosures.
- Helpful information, kept clear.
- Website terms.
- Request help with your information
- Shipping terms
- Information before you book
- Distance sales agreement
- Cancellations and refunds
- Empty-box and material returns
- Loss, damage and service claims
- Customer referral terms
- Affiliate program terms
- Accessibility and feedback
- Policies
- Company information
- Privacy
- Türkiye privacy notice
- Cookies
Shipping & services
- How a box travels home
- Balikbayan shipping, clearly explained
- Balikbayan boxes to the Philippines
- Find the right box size
- Understand the full shipping price
- Empty boxes and packing materials
- Make the first handover count
- Prepare the final delivery
- Collection and departure schedules
- Check an item before you pack it
- Prepare the customs paperwork
- Understand insurance before you choose
- Cargo insurance for your box
- Preparing an insurance claim
- Insurance policy documents
- Travel insurance is a separate decision
- Useful services for life between countries
- Travel eSIM resources
- Money-transfer resources
- Wise and Türkiye: check the available service
- Oona insurance resources
- Refer a friend
- Affiliate enquiries